Privacy Policy

1. Introduction

NUTRI ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases from our store.

By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of our services.

2. Information We Collect

Personal Information

When you create an account, place an order, or contact us, we may collect:

Full name and email address
Phone number and delivery address
Account login credentials (passwords are encrypted and never stored in plain text)
Order history and transaction details
Profile photo (if uploaded)

Automatically Collected Information

When you browse our website, we automatically collect:

IP address and browser type
Device information and operating system
Pages viewed and time spent on pages
Referring website or link
Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

Process and fulfil your orders
Create and manage your account
Communicate with you about orders, promotions, and updates
Process payments securely through our payment partners
Improve our website, products, and services
Detect and prevent fraud or unauthorized access
Comply with legal obligations

4. Payment Processing

We do not store your full credit/debit card details on our servers. Payment processing is handled securely by our third-party payment providers:

Paystack — for Naira payments within Nigeria
Stripe — for international card payments

These providers are PCI DSS compliant and handle your payment data according to their own privacy policies.

5. Third-Party Services

We use the following third-party services that may collect data:

Google Authentication — if you sign in with Google
GitHub Authentication — if you sign in with GitHub
Cloudinary — for image hosting and optimization
Resend — for transactional and marketing emails

Each of these services operates under their own privacy policies. We encourage you to review them.

6. Cookies

We use cookies and similar technologies to:

Keep you signed in to your account
Remember your shopping cart contents
Understand how you use our website
Deliver relevant content and offers

You can control cookies through your browser settings. Disabling cookies may affect the functionality of our website.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. Order records are retained for a minimum of 6 years for tax and legal compliance purposes. You may request deletion of your account data by contacting us.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including encryption of sensitive data, secure server infrastructure, and regular security assessments. However, no method of transmission over the Internet is 100% secure.

9. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your personal data
Opt out of marketing communications
Withdraw consent at any time

To exercise any of these rights, please contact us.

10. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Continued use of our services after changes constitutes acceptance.

12. Contact Us

If you have questions about this Privacy Policy, please reach out:

Email: info@myshop.com
Phone: +234 811 111 1111
Address: 123 Commerce Street, Lagos, Nigeria

You can also use our contact form.