Privacy Policy
Last updated: April 12, 2026
1. Introduction
NUTRI ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases from our store.
By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of our services.
2. Information We Collect
Personal Information
When you create an account, place an order, or contact us, we may collect:
- Full name and email address
- Phone number and delivery address
- Account login credentials (passwords are encrypted and never stored in plain text)
- Order history and transaction details
- Profile photo (if uploaded)
Automatically Collected Information
When you browse our website, we automatically collect:
- IP address and browser type
- Device information and operating system
- Pages viewed and time spent on pages
- Referring website or link
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Process and fulfil your orders
- Create and manage your account
- Communicate with you about orders, promotions, and updates
- Process payments securely through our payment partners
- Improve our website, products, and services
- Detect and prevent fraud or unauthorized access
- Comply with legal obligations
4. Payment Processing
We do not store your full credit/debit card details on our servers. Payment processing is handled securely by our third-party payment providers:
- Paystack — for Naira payments within Nigeria
- Stripe — for international card payments
These providers are PCI DSS compliant and handle your payment data according to their own privacy policies.
5. Third-Party Services
We use the following third-party services that may collect data:
- Google Authentication — if you sign in with Google
- GitHub Authentication — if you sign in with GitHub
- Cloudinary — for image hosting and optimization
- Resend — for transactional and marketing emails
Each of these services operates under their own privacy policies. We encourage you to review them.
6. Cookies
We use cookies and similar technologies to:
- Keep you signed in to your account
- Remember your shopping cart contents
- Understand how you use our website
- Deliver relevant content and offers
You can control cookies through your browser settings. Disabling cookies may affect the functionality of our website.
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. Order records are retained for a minimum of 6 years for tax and legal compliance purposes. You may request deletion of your account data by contacting us.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal data, including encryption of sensitive data, secure server infrastructure, and regular security assessments. However, no method of transmission over the Internet is 100% secure.
9. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your personal data
- Opt out of marketing communications
- Withdraw consent at any time
To exercise any of these rights, please contact us.
10. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Continued use of our services after changes constitutes acceptance.
12. Contact Us
If you have questions about this Privacy Policy, please reach out:
- Email: info@myshop.com
- Phone: +234 811 111 1111
- Address: 123 Commerce Street, Lagos, Nigeria
You can also use our contact form.